How to manage tensions with colleagues and avoid confrontation

© The Financial Times Limited 2024. All Rights Reserved. Not to be redistributed, copied or modified in any way. Having to get along with different kinds of people is a normal part of working life, and some disagreement is inevitable. In fact, it is even a sign of a healthy business, experts say. “Conflict is […]

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The Financial Times

© The Financial Times Limited 2024. All Rights Reserved.

Not to be redistributed, copied or modified in any way.

Having to get along with different kinds of people is a normal part of working life, and some disagreement is inevitable. In fact, it is even a sign of a healthy business, experts say.

“Conflict is a sign of a high-performance workplace . . . of people who care, people who are passionate,” says Leigh Thompson, professor of dispute resolution and organisations at Kellogg School of Management at Northwestern University, Illinois.

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